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Privacy Policy

1. Introduction

Seventeen Physiotherapy Clinic ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our clinic or use our services in accordance with the UK GDPR and Data Protection Act 2018.

2. Information We Collect

We may collect and process the following data about you:

  • Personal identification information (name, address, date of birth, etc.)

  • Contact information (email address, phone number)

  • Medical history and treatment details

  • Payment information

  • Any other information you provide during your visits or through our website

3. How We Use Your Information

We use your information to:

  • Provide physiotherapy treatment and manage your care. 

  • Contact you regarding appointments and follow-ups. 

  • Comply with legal and regulatory requirements.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose.

  • Contract: When the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

  • Legal obligation: When the processing is necessary for us to comply with the law.

5. Data Security

Your data is securely stored and only accessed by authorized staff. We do not share your information with third parties unless required by law or with your consent.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
 

7. Your Rights

You have the following rights regarding your personal data:

  • The right to access your personal data

  • The right to rectification of inaccurate or incomplete data

  • The right to erasure of your data (right to be forgotten)

  • The right to restrict processing

  • The right to object to processing

  • The right to withdraw consent at any time

8. Contact Us

If you have any questions about this privacy policy or our data protection practices, please contact us at:

Seventeen Physiotherapy Clinic

Suite 3.10 – 17 Hanover Square. London. W1S 1BN

info@seventeenphysio.co.uk

07555605233
 

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email.

 

This Privacy Policy was last updated on the 16th March 2025.

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